The impact of the Financial Sector Legislative Reforms Commission (FSLRC) report is already visible in the rush by regulators to put in place consumer protection measures. The Reserve Bank of India’s Charter of Customer Rights (http://goo.gl/ISKD68 ) was released on 3 December 2014, and the Insurance Regualtory and Development Authority of India’s draft Protection of Policyholders’ Interests (PPI) on 26 December. Comments on the latter will be accepted till 19 January at http://goo.gl/dVOIGL.