Reserve Bank of India (RBI) governor Raghuram Rajan presented his second credit policy on Tuesday, 29 October 2013. While most of the attention is on the macro part that deals with rising interest rates and such like, I was more keen to read in detail an item much lower down in the statement (you can read the second quarter review of 2013-14 here: http://goo.gl/dbLraB ). Tucked away under item V, point 43 says: “It is proposed to implement the following recommendations of the *FSLRC pertaining to consumer protection and capacity building: